Located in Thomasville, GA
We help families across America.
Established in 2000, Senior Life Insurance Company serves people by providing affordable final expense products and legendary customer service to our policyholders, agents, partners, and employees as we become the largest final expense company in the United States.
As part of our Home Office staff, you will have the opportunity to grow your talents, develop new skills, and make an impact in the lives of others. We help thousands of policyholders and agents every day.
Interested in a position with us? Check out our open roles.
Why should you join our team?
We’re hiring for Home Office positions in Thomasville, GA.
+Recruiting
We’re currently hiring recruiting liaisons.
Recruiting Liaison
Do You Have What It Takes?
- Enjoy talking to people on the telephone
- Self-motivated
- Excellent communication skills
- Strong work ethic
- Positive mindset
- Must enjoy working in a team environment
Responsibilities:
- Inbound and outbound telephone marketing
- Self-motivated
- Mentor and help market agents throughout the U.S.
- Demonstrate outstanding agent support
- Help with offsite programs and events
- Some travel may be required
Experience:
- Recruiting: 1 year (Preferred)
- Customer Service: 1 year
Communication method(s) used:
- Phone
- In person
+Marketing
We’re currently hiring graphic designers & web designers.
Graphic Designers
Essential Duties & Responsibilities:
- Design an array of marketing material
- Conceptualize and execute the creative design strategy behind ad campaigns
- Design and produce a wide array of media
- Develop our company brand to increase brand presence
Education and/or Work Experience Requirements:
- Bachelor’s degree or equivalent experience in Graphic Design
- 6+ years’ of creative design experience
- Experience using design software such as InDesign, Photoshop, and Illustrator
Web Designers
Essential Duties & Responsibilities:
- Conceptualize and create intuitive, engaging, and brand-consistent web experiences for our policyholders, agents and events
- Continually improve and optimize user experience for sites
- Create Facebook and Google Ads
- Maintain awareness of latest web design trends
Education and/or Work Experience Requirements:
- Bachelor’s degree or equivalent experience in web design
- Proficient in Photoshop and other graphics tools (Illustrator, Image Ready, etc.)
- Deep understanding of HTML, CSS3, JavaScript, jQuery, Adobe Creative Cloud, and WordPress
- Understand Google Analytics and Tag Manager to collect and analyze data pertaining to websites
+Marketing Compliance
We’re currently hiring marketing compliance representatives.
Marketing Compliance Representatives
Essential Duties and Responsibilities:
- Advise management on the company’s compliance with laws and regulations through detailed reports
- Remain up to date on federal and state laws related to the organization and update policies accordingly
- Ensure all employees are educated on the latest regulations and processes
- Review and confirm compliance on marketing and advertising materials
- Research facts surrounding inquiries received regarding consumers and agents.
- Correspond directly with regulatory authorities
- Responsible for the creation and filing of new or revisions to products
- Responsible for the implementation of new and revised forms
Requirements:
- Ability to work independently
- Strong communicator and capable of expressing oneself clearly both speaking and in writing
- Highly-analytical with strong attention to detail
- Possess a collaborative personality and be open to suggestions from team members
- Strong time management and organizational skills and able to meet strict deadlines
- Use of reading comprehension skills and data obtained to create comprehensive reports and responses
- Computer proficiency and ability to learn new computer systems
+Accounting
We’re currently hiring accounting managers.
Accounting Managers
Job Responsibilities:
- Assist clients and/or agents as required.
- Perform/process policy maintenance/policy loans, surrenders, first-year death claims, return of premium, refunds.
- Process daily billing and cycle, as scheduled, including transferring information to the bank and billing to third-party.
- Process and/or assist with reinstatement, surrenders to loan
- Perform higher level accounting entries such as payroll
- Process client and/or agent payments as well as related accounting transactions
- Assist the Claims department with processing death claim checks and rescission
- Assist with monthly, quarterly, annual close out entries
- Assist other departments as necessary with accounting transactions
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
Education and/or Work Experience Requirements:
- Previous experience in Accounting required
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Experience with accounting software required
- Must be able to work in fast pace environment and meet deadlines, while maintaining a positive outlook.
- Ability to work independently and to carry out assignments to completion
- High school diploma or GED required
- Degree in Accounting required – Bachelor’s degree preferred, Associate degree strongly encouraged, or relevant years of experience may be substituted for degree
+Customer Service
We’re currently hiring customer service representatives.
Customer Service Representatives
Essential Duties and Responsibilities:
- Ensure all incoming calls are answered within 2 rings
- Address basic questions and resolve customer concerns through consistent application of our policies and procedures
- Ensure all policy changes are documented in writing or via audio recording
- Document all policy-related calls in policy notes
- Assist customers by taking premium payments through a variety of payment methods
- Assist agents with commission or policy-related questions
- Direct customers to the appropriate employees or departments when specialized assistance is required
- Perform related duties as assigned by supervisor
- Assist other departments as necessary with accounting transactions
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
- Other job duties as assigned
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with
- internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing
- exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High school diploma or GED required Associate degree preferred
+Licensing
We’re currently hiring licensing coordinators.
Licensing Coordinators
Job Responsibilities:
- Verify backgrounds checks for individuals
- Complete necessary paperwork for agent reinstatement
- Customer service
- Agent calls
- Maintain compliance with all company policies and procedures
- Any job duties that may be asked
Work Requirements:
- Excellent verbal and written communication skills
- Efficient with computers and Microsoft Excel
- Ability to work independently and carry out assignments to completion
+Legacy Assurance
We’re currently hiring Legacy Assurance representatives.
Legacy Assurance Representative
Essential Duties and Responsibilities:
- Answer phone calls
- Help clients/representatives with account updates
- Claims
- Monuments
- Process reports
- Check applications
- Process member mailing
- Process deposit/returns
- Membership corrections
- Help manage employees
- Any related duties that is assigned by director
Education and/or Work Experience Requirements:
- High School diploma or GED required
- Ability to work independently and to carry out assignments to completion within parameters of instructions
- given, prescribed routines, and standard accepted practices
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing
- exemplary customer service.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- *This is a paid advertisement by Legacy Assurance
Our Core Values
- Focus
- Adaptability
- Morality
- Intentionality
- Leadership
- Yearning